Database Information Gathering for Marketing Online
Senior Project: 1999-2000
Lucas Budman, Baat Enosh, Zachariah Johnson, Elden Kujo and Thuha Nguyen
To compete in the highly competitive Internet marketplace, effective marketing
techniques are necessary to retain high-value customers. Targeting these
customers becomes a business priority. Marketing usually requires some type of
demographic or purchasing tendency information about the customer. Instead of
querying the customer for such data, KBKids wanted to take a less intrusive
approach in obtaining this data, creating customer profiles and marketing
strategies based only on customer and ordering database information.
This application uses specific information from existing customer databases to
predict and identify high-value customers and shopping trends for marketing
analysis. It includes facilities for cleansing raw data (matching purchases
made by the same customer using different customer information at different
times), market basket analysis (identifying groups of products that were
commonly purchased together), segmentation (segmenting the database into
clusters according to various attributes) and displaying results (both
textually and graphically). The system was developed in Java.


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