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home · events · colloquia · 2011-2012 · 

Colloquium - Montague

ECCR 265

Trust in Sociotechnical Health Care Systems
University of Wisconsin-Madison
Enid Montague photo

In health care work systems, multiple types of users are integral to system success and their trust in individual and collective aspects of the work system may provide key insights into health system functioning and design. Individual interactions with technologies are interconnected with interpersonal, organizational, and technological aspects of health care work systems. The interconnectedness of these subsystems implies that trust between multiple and individual users of a particular aspect of the system will have an effect on other aspects of the system. The interconnected subsystems have implications for how individuals perceive other people, technologies and work systems and how technologies and systems should be designed to achieve quality outcomes such as patient safety and health.

In this talk, Dr. Montague will describe the importance of trust in health care work systems, the effects of distrust in those systems, and models of sociotechnical work systems relevant to health care work. To illustrate these points empirical research regarding patient, care provider and technology relationships will be discussed.

Dr. Montague is an Assistant Professor and Anna Julia Cooper Fellow in the department of Industrial and Systems Engineering at the University of Wisconsin-Madison. She is director of the Human-Computer Interaction Laboratory and specializes in human factors and ergonomics and health systems engineering. She received her Master's and Doctoral degrees from Virginia Tech in Industrial and Systems Engineering.

Hosted by Katie Siek.

The Department holds colloquia throughout the Fall and Spring semesters. These colloquia, open to the public, are typically held on Thursday afternoons, but sometimes occur at other times as well. If you would like to receive email notification of upcoming colloquia, subscribe to our Colloquia Mailing List. If you would like to schedule a colloquium, see Colloquium Scheduling.

Sign language interpreters are available upon request. Please contact Stephanie Morris at least five days prior to the colloquium.

See also:
Department of Computer Science
College of Engineering and Applied Science
University of Colorado Boulder
Boulder, CO 80309-0430 USA
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May 5, 2012 (13:29)